Counselling and Psychological Therapy

We offer a range of counselling and psychological therapies including:

  • Dialectical Behaviour Therapy (DBT)
  • Cognitive Behaviour Therapy (CBT)
  • Acceptance and Commitment Therapy (ACT)
  • Eye Movement Desensitisation and Reprocessing (EMDR)
  • Internal Family Systems Therapy (IFS)
  • Mindful Based Self Compassion
  • Couples and Relationship therapy
  • Family Therapy
  • Psychosocial Skill and Capacity Building
  • Parenting Support

and more.

Please call or email our reception to ensure that we book you with the most suitable clinician for your needs.  Some of our clinicians only work with adults and individuals.  We have capacity to see couples, families and children/teens on request. 

We can offer both in-person and telehealth (videocall or phone call) services. 

 

 

Frequently Asked Questions

How do I arrange an appointment?

Please contact us by phone: 03 51609933 or by email at [email protected] .

Do you provide counselling for children?

We have some limited capacity for children’s counselling and also family therapy. 

I've been referred for a Psychiatrist consultation, is that the same?

If you are seeking any diagnostic assessment or medication review or prescribing, please contact our reception to book with Dr Agrawal, Consultant Psychiatrist.  Our counselling team is made up of other clinicians who focus on offering psychological therapies and counselling support.   They are not able to prescribe and focus more on therapy type services.   

How long does is the wait list?

Our waiting times vary depending on the service you are seeking and your preferred days and times.  Generally, if you have very limited availability for counselling, this may extend your wait time until a clinician is available at your preferred time.  You can help keep waitlists down by ensuring you attend regularly and if you need to change your appointment or cannot attend, you let us know as soon as possible. 

What is the cost for counselling/psychological therapy?

 Our fees vary depending on which service, and funding your may have from a thrid party and which clinician you see.  Please call or email our reception for an up to date quote for your services.

 

Is there any Bulk Billing (no cost) services?

We are unable to Bulk Bill counselling or Psychological Therapy Services.  This is due to the Medicare rebate not keeping pace with our costs of running a clinic.

If you will experience financial difficulty please discuss this with us when booking or you may wish to consult your GP for referral elsewhere.

Is there Telehealth available and how does it work?

Our clinicians can offer Telehealth appointments or in-person services, depending on what you prefer. For telehealth, we use a secure, easy-to-use video call platform that you can use from home or another private space.

I have funding for counselling, how do I arrange services to be billed to someone else?

Please email us at [email protected] or phone 03 51609933 during our business hours.  We will require confirmation that your funding organisation has agreed to pay for your appointments.  Please be aware you may be charged full fee if your funding organisation refuses our invoices.